DELIVERY POLICY

At the house of At WAvyDry , we strive to make your shopping experience simple, fast, and enjoyable. If you have any questions or encounter any difficulties, our customer service team is here to help you every step of the way. Learn more below about how we process and ship your orders.

Delivery Fees

Enjoy delivery for €3.99 to France on all your orders, with no minimum purchase required.
For international orders, enjoy delivery for €4.99 to: Belgium, Italy, Spain, Austria, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, United Kingdom, United States, Australia, Israel, Andorra, Belarus, Bosnia and Herzegovina, Vatican City State, Gibraltar, Guernsey, Isle of Man, Åland Islands, Faroe Islands, Iceland, Jersey, Liechtenstein, North Macedonia, Moldova, Monaco, Montenegro, Russia, San Marino, Serbia, Svalbard and Jan Mayen, Ukraine, Japan, Argentina, Chile, Brazil, Ecuador, Uruguay, Venezuela, Mexico, Peru

Shipping and Delivery

Here's how the process works:

  • Processing time Please allow 1 to 3 business days (Monday – Friday) to prepare and ship your order.
  • Delivery times Delivery takes on average between 4 and 8 working days (Monday – Friday) after dispatch, via trusted partners such as La Poste.
  • Tracking number Once your order is ready, you will receive an email with your tracking code. This may take up to 24 hours to become active on the tracking page.
  • You can track your package at any time using your tracking number, which is available in the shipping confirmation email.
  • Order deadline 12:00 PM

Order Reception and Management

Once your order has been delivered, it's time to enjoy your product! In case of unforeseen circumstances, here are the solutions we offer:

  • Return or exchange If you wish to return or exchange an item, please consult our Return policy to find out what steps to take.
  • Defective product If your item arrives damaged, we will send you a replacement free of charge. In case of a recurring problem, we will issue a full refund.

Place an Order

Order on wavydry.com is child's play:

  1. Select the desired item and add it to your cart.
  2. Check your order details (variants, quantity, etc.) before clicking on “Proceed to payment” .
  3. Fill in your delivery information carefully, then confirm.
  4. Choose your secure payment method (all transactions are protected by SSL encryption):
    • MasterCard
    • Visa
    • Maestro
    • American Express
    • Apple Pay
  5. Complete your order by following the instructions for your selected payment method.

If you have any problems, our customer service is available to guide you.

Lost Package?

If your order is not delivered or is lost in transit, we will send you a replacement. If your order remains missing after 60 days, we will issue a full refund.

Contact Us

Questions or need assistance? Our team is here to help!

Email : support@wavydry.com

Hours of operation :

Monday – Friday: 8:00 AM – 6:00 PM

Saturday and Sunday: 10:00 – 16:00

Average response time : 24 to 48 hours